COVID19 - BPFI Launches Information Guide for People "Cocooning"
31st March 2020
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The Banking & Payments Federation Ireland has published a special information guide "Safeguarding Your Money" providing practical advice for cocooning customers on the various ways in which they can manage their day-to-day banking and finances in a safe way while they stay at home.
In addition each of the five retail banks, AIB, Bank of Ireland, KBC, permanent tsb and Ulster Bank now have dedicated phonelines to assist cocooning customers during the COVID-19 pandemic.
The guide details advice on the following topics:
- Over the phone and online banking options
- Making payments over the phone
- Calling your bank, and
- Getting help with your banking
You can read the full update here
And you can download the guide here (downloads automatically)
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