COVID-19 - MABS Related Live Blog

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Updated 15:50 | 27th March 2020

Commission for Regulation of Utilities Extends Covid-19 Customer Protection Measures to Assist Consumers

Following the recent extension of government measures regarding Covid-19, the Commission for Regulation of Utilities (CRU), along with Gas and Electricity Suppliers, has extended the moratorium on domestic electricity and gas disconnections to April 19.

You can read the new announcement here


See all our updates listed below, if you would like to read one you can go to it by clicking on the links below



Posted: 11:45 | 27th March 2020

All applications for protective certificates (those already lodged and those to be lodged), will be deferred unless the Personal Insolvency Practitioner (PIP) notifies the relevant Court office by email advising that the application is urgent.

Similarly, applications to approve Debt Settlement Arrangements/ Personal Insolvency Arrangements which have passed at creditors meetings, and applications to approve Debt Relief Notices shall be deferred unless the PIP or Approved Intermediary (AI) as appropriate emails the relevant Court office advising that the application is urgent.

If you have a PC, DSA, DRN or PIA, please contact your PIP or AI if you have queries on this notice.

Source: Click here to read the full post


Posted: 16:00 | 25th March 2020

The retail banks, non-bank mortgage lenders and credit servicing firms (so called “vulture funds”) have announced measures to help customers navigate these tough and unchartered times. These measures include postponing court proceedings for three months and the option of a payment break for up to three months. A payment break can offer a lifeline to those who need it; however, it is important to understand what it means for you and what happens to your loan when repayments resume.

Click here to read the full post




Updated: 17:28 | 24th March 2020

The Government has announced increases to the new COVID-19 Pandemic Unemployment Payment.

The Government is to increase the Covid-19 Pandemic Unemployment Support payment for people who have been laid off due to the virus from €203 to €350. The Illness Benefit for those affected by COVID19 will also increase to €350.

The payment will also apply to the self-employed affected by the virus.

The Cabinet has also approved an emergency wage subsidy scheme under which the Government will pay up to 70% of a workers salary up to a maximum of €410 per week net - equivalent to the after tax income of a worker on around €38,000.

The scheme will initially run for 12 weeks, and employers will be free to top-up the Government's element of the salary.

The scheme is targeted at companies hit by the collapse of economic activity triggered by the coronavirus outbreak - and employers seeking to avail of it would have to demonstrate a reduction in income of at least 25%, along with cash flow difficulties.

It is understood that the aim is to keep employees and employers connected, and make it easier to restart businesses when the crisis ends.

It is hoped that payments will continue to flow possibly as early as next week.

Cabinet also approved the 'Emergency Measures in the Public Interest COVID Bill' this morning. This legislation, for the duration of the emergency will freeze rents and prevents evictions.

Find out more about your employment rights and supports during the COVID-19 restrictions.

This is a developing story - please follow MABS on Twitter and Facebook for updates.

Posted: 16:00 | 24th March 2020




Updated: 16:59 | 23rd March

We all know the importance of social distancing in our attempt as a nation to reduce the effect of COVID-19 (coronavirus). Social distancing is aimed at protecting the physical health of our loved ones and ourselves, along with other measures such as proper hand hygiene and coughing best practice.

However, what about our mental health? These are strange and worrying times. We must allow ourselves to adjust and look after our mental health. The HSE has a great resource titled “Minding your mental health during the coronavirus outbreak.” It refers to some of the signs that you might be suffering from increased anxiety and the actions you can take to reduce the effects.

You can read the full document here and remember, MABS advisers are available to take your money advice queries over phone or email. Local office contact details can be found here or call the MABS national helpline 0761 07 2000 is open Monday to Friday, 9 am to 8 pm.

Source: HSE.ie (23rd March 2020)




Updated: 17:25 | 20th March

The Insolvency Service of Ireland (ISI) has today issued a press statement with advice to those who are currently using one of the statutory debt solutions.

Click here to read the full statement if you currently have a DRN, DSA, PIA or bankruptcy arrangement in place and you are experiencing difficulties making agreed payments.


Updated: 11.47 | 20th March

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Updated 8.04 | 20th March

In a move to support customers who face uncertainty in face of the COVID-19 pandemic, the country's main credit servicing firms or so-called 'vulture funds' have moved to support the measures announced by Minister Donohue on Wednesday.

This is another welcome move to help calm the fears of mortgage and loan clients who might miss repayments as a result of income uncertainty at this time.

You can read the full announcement from the Department of Public Expenditure and Reform here

This is a developing story, please follow @MABSinfo on Twitter for updates



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Updated 15:23 | 19th March 2020

MABS welcomes the news of ongoing work between the Central Bank of Ireland, the BPFI, the Revenue Commissioners and the retail banks announced by Minister for Finance and Public Expenditure & Reform, Paschal Donohoe, TD.

The support measures to be introduced include flexibility with regard to mortgage payment breaks and deferral of loan repayments for SME's and is a co-ordinated approach across the five retail banks.

The Money Advice and Budgeting Service hopes this announcement will calm fears of clients who might miss repayments during the current crisis. MABS welcomes further announcements confirming the extent of these measures in the coming days.

If you are affected by COVID19 and think you might miss a repayment, please contact your lender as soon as possible and check out our advice on managing your finances through the crisis.

MABS money advisers are available take your phone and email queries. Please contact your local office for guidance and support.

You can read the full announcement from the Department of Public Expenditure and Reform here

This is a developing story, please follow @MABSinfo on Twitter for updates






Updated 09:00 | 17th March 2020

You may be worried about falling into financial difficulties during the restrictions related to the coronavirus pandemic. For example, if your income drops due to coronavirus restrictions or you incur unexpected expenses, you may find you don’t have enough to cover your usual outgoings.

This post answers some of the questions you might have around paying your bills. As this situation is rapidly changing, we will update this document as more advice becomes available.

Click here to read the full post


MABS offices remain closed for face-to-face appointments until further notice. If you were scheduled to meet with a MABS money adviser for a face-to-face appointment, then MABS will contact you directly and will support you over the phone.

You can contact your local MABS office or call the MABS Helpline on 0761 07 2000, Monday to Friday, from 9am to 8pm or you can check the MABS website for further updates and guidance.



Updated: 16:15 | 16th March 2020

In light of recent government measures regarding Covid-19, the Commission for Regulation of Utilities (CRU), along with the Gas and Electricity Suppliers recognise that some customers may be isolated at home over the coming days and weeks.

While for most electricity and gas customers this will not have an impact, the CRU has put in place measures to assist prepayment meter customers during this period to ensure they remain connected to their electricity and gas supplies.

You can read the full announcement here

Practical information on this announcement can be found in our Money Advice blog




Updated: 09:27 | 16th March 2020

The Department of Employment Affairs and Social Protection (DEASP) has announced new COVID-19 Pandemic Unemployment Payment.

This new payment will be available to all employees and the self-employed who have lost employment due to a downturn in economic activity caused by the COVID-19 pandemic. The payment has a simple one–page application form and will be paid for a period of 6 weeks at a flat rate payment of €203 per week for jobseekers. It is designed to quickly deliver a social welfare payment to people who are unemployed as a result of the pandemic and give income security during this 6-week period.

Find out more about your employment rights during the COVID-19 restrictions.


Updated: 08:41 | 16th March 2020

County Registrar's lists will be adjourned to a date after 20th April 2020. This will mean that mortgage possession hearings will also be suspended until after this date. The Abhaile Court Mentor service will be suspended in line with this.



Updated: 13:56 | 13th March 2020

Due to the high volume of calls currently being experienced by the MABS National Helpline, we ask that you call your local office first. Contact details can be found here.


Updated: 20:10 | 12th March 2020

During the current COVID-19 (coronavirus) pandemic, MABS are suspending all face-to-face appointments from Thursday 12.03.2020 until further notice. Clients have been contacted and advised their appointment will be conducted by phone. You can telephone or email your local office if you need to speak to a money adviser. Click here for a list of offices .

You can also contact the MABS National Helpline on 0761 07 2000(Monday to Friday, 9am to 8pm).

We will continue to update our COVID-19 (coronavirus) information on this section of the MABS website and the MABS Twitter account. Follow the MABS Twitter account to be kept upto date.

Twitter: @MABSinfo


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